Let's say I have a database of freight orders. The job is to match freight carriers with customers who need their freight moved. I have the customer's information, the freight carrier's information, and all details related to the freight orders including date ordered, date shipped, the amount of money it took to hire the freight carrier, and whether a carrier was even found to ship the order.
If I have thousands of these past freight orders, could I use machine learning to look at future freight orders to predict whether or not a freight carrier will be found to move it?
Bonus: If it is possible, what steps would I need to take to find the best data points to focus on? From what I understand, I need to convert everything to a number in order to train the classifier, but I am having trouble figuring out what data features are going to help make these types of predictions.
I have been studying how to do machine learning and I am not looking for somebody to tell me everything there is to know on the subject, I just don't know how to determine what data points are going to be useful and am also looking for an answer to whether or not this is something machine learning can do(or if it's something a beginner in machine learning can do). Sorry if the question seems vague, it's kind of hard to articulate on a subject you are just starting to learn about. If anybody has materials they can link that would help me to better understand these things, I would appreciate that as well..