In a queuing system (M/M/1) with a finite packet capacity $z$, how do you determine the probability of packet loss if we assume that packets are dropped when the system is full? Packets arrive with a rate $\lambda$ and are served at rate $\mu$ (using the Poisson distribution).
My attempt at a solution:
Probability of packet loss = Probability that the system has exactly $n$ packets (i.e., it is at its capacity)?
I also have a formula from my notes where probability of packet loss is approximated at $(1 - \frac{\lambda}{\mu})(\frac{\lambda}{\mu})^z$ (so this is most likely correct but can someone please explain why?).
I'm not sure how to calculate the rate at which packets are dropped. I already know the probabilities $P(n)$ that there are $n$ packets in the system where $n = 0, 1, ..., z$ packets.